The Blackwell Encyclopedia of Management, Human Resource Management (Blackwell Encyclopaedia of Management) (Volume 5)

Cover......Page 1
Copyright......Page 5
Contents......Page 6
Preface......Page 7
About the Editors......Page 8
Contributors......Page 9
absenteeism......Page 18
affirmative action......Page 20
AFL-CIO......Page 21
Age Discrimination in Employment Act of 1967......Page 22
AIDS awareness training......Page 23
Americans with Disabilities Act of 1990......Page 24
appraisal feedback......Page 25
arbitration......Page 26
assessment centers......Page 27
attitude surveys......Page 29
attraction selection attrition......Page 30
Australia......Page 31
Australian Human Resources Institute......Page 33
availability analysis......Page 34
award of attorney’s fees......Page 35
balanced scorecard......Page 36
behavior......Page 37
behavioral observation scales......Page 38
behaviorally anchored rating scales......Page 39
Belbin teams......Page 40
benchmarking and competitor analysis......Page 41
benefit programs: evolution......Page 42
benefits administration......Page 43
Big Five personality tests......Page 44
biographical history inventories......Page 45
broadbanding......Page 47
bullying......Page 48
business process reengineering......Page 50
business processes......Page 52
Canada......Page 53
career anchors......Page 54
career models......Page 56
career pathing......Page 57
career patterns of scientists and engineers......Page 58
career plateau......Page 59
career stages......Page 60
career success......Page 62
change management......Page 63
Chartered Institute of Personnel and Development......Page 64
checklist method of performance evaluation......Page 65
China......Page 66
Civil Rights Act of 1871......Page 70
Civil Rights Act of 1964......Page 71
classification......Page 73
coaching......Page 74
cognitive process models of performance appraisal......Page 75
collective bargaining......Page 78
commission-based pay......Page 79
compensation......Page 80
composite and multiple criteria......Page 81
compressed work schedules......Page 82
Computer Matching and Privacy Protection Act of 1988......Page 83
Connecticut v. Teal, 457 US 440 (1982)......Page 84
construct validity......Page 85
content validity......Page 86
contingency approach......Page 87
contingent employment......Page 88
contract administration......Page 89
control issues in foreign holdings......Page 91
corrective discipline......Page 92
countercyclical hiring......Page 93
criterion contamination......Page 94
criterion problem......Page 95
critical incidents technique......Page 97
cross-validation......Page 98
cultural literacy......Page 99
customer-oriented human resource management......Page 100
cutoff score......Page 101
defamation waivers......Page 103
developing globally competent executives/ managers......Page 104
Dictionary of Occupational Titles......Page 105
disclaimer......Page 106
disparate impact......Page 107
distributional effects in performance appraisal......Page 108
distributive bargaining......Page 109
distributive justice......Page 110
diversity......Page 111
downsizing......Page 112
drug testing......Page 114
dual-earner and dual-career couples......Page 116
dynamic criteria......Page 118
dysfunctional performance appraisals......Page 119
early identification of management talent......Page 120
early retirement policy......Page 121
emotional intelligence......Page 122
employee assistance programs......Page 123
Employee Benefit Research Institute......Page 124
employee empowerment......Page 125
employee involvement......Page 127
Employee Polygraph Protection Act of 1988......Page 128
Employee Retirement Income Security Act of 1974......Page 129
employee subcontracting......Page 130
employee turnover......Page 131
employment-at-will......Page 133
employment interview......Page 134
environmental scanning......Page 136
Equal Employment Opportunity Commission......Page 137
European Union......Page 138
executive compensation......Page 139
executive orders......Page 140
executive search......Page 141
executive selection......Page 142
expatriate assignment......Page 143
expatriate human resource issues......Page 144
expatriate support system......Page 145
external equity/external competitiveness......Page 146
extraterritorial application of employment law......Page 147
Fair Labor Standards Act of 1938......Page 148
FASB 106......Page 149
financial assistance plans......Page 150
flexible benefit plans......Page 151
flexible working hours......Page 152
flexible workplace/telecommuting......Page 153
forced distribution method of performance evaluation......Page 154
Fourteenth Constitutional Amendment......Page 155
functional job analysis......Page 156
gender effects in recruiting......Page 158
gender issues in international assignments......Page 159
genetic screening......Page 160
Germany......Page 161
glass ceiling......Page 163
global human resource strategies......Page 164
golden parachutes......Page 165
graphic rating scale method of performance evaluation......Page 166
graphology......Page 167
grievance determinants......Page 168
grievance procedure......Page 169
group disability benefits......Page 170
group life insurance/survivor benefits......Page 171
handicapped/disabled......Page 172
hazards in the workplace......Page 173
health promotion......Page 174
hiring persons with disabilities......Page 176
host-country human resource management......Page 177
human capital theory......Page 178
human factors engineering......Page 179
human relations approach......Page 180
human resource audits......Page 181
human resource-based competitive advantage......Page 182
Human Resource Certification Institute (HRCI)......Page 183
human resource department effectiveness......Page 184
Human Resource Division, Academy of Management......Page 185
human resource information systems......Page 186
human resource inventories......Page 187
human resource management in the US......Page 188
human resource planning......Page 191
human resource programming......Page 192
human resource strategy......Page 193
Immigration Reform and Control Act of 1986......Page 196
impact of mergers and acquisitions......Page 197
Improshare......Page 198
independent contractors......Page 199
industrial relations......Page 200
information technology enablers......Page 202
integrity testing......Page 203
intelligence tests......Page 204
interim management......Page 206
internal labor markets......Page 207
international compensation......Page 208
International Foundation of Employee Benefit Programs......Page 209
Internet......Page 210
interviewer errors......Page 211
intra-organizational bargaining......Page 212
Italy......Page 213
Japan......Page 215
job......Page 217
job analysis......Page 218
job analysis information sources......Page 219
job burnout......Page 220
job element method of job analysis......Page 221
job evaluation methods......Page 222
job involvement......Page 223
job loss......Page 224
job performance......Page 225
job posting......Page 226
job rotation......Page 227
job satisfaction......Page 228
job search......Page 229
job specification......Page 230
job stress......Page 231
Johnson v. Transportation Agency, Santa Clara County (1987)......Page 232
just-in-time production systems......Page 233
knowledge teams......Page 234
KSAOs......Page 235
Labor Management Relations Act of 1947......Page 237
Labor Management Reporting and Disclosures Act of 1959......Page 238
lean production......Page 239
learning organization......Page 240
learning reinforcement practice......Page 241
lockout......Page 242
Lorance v. AT&T, 490 US 900 (1989)......Page 243
Malcolm Baldrige National Quality Award......Page 244
managed care......Page 245
management by objectives......Page 246
management development......Page 247
management localization......Page 249
managerial performance assessment......Page 250
managerial value differences......Page 251
managing the human resource planning process......Page 252
mandatory bargaining issues......Page 253
Markov analysis......Page 254
mental abilities......Page 255
merit pay......Page 256
Mexico......Page 257
mixed-standard scales......Page 261
multinational bargaining......Page 262
multiple-hurdle selection procedures......Page 263
National Institute for Occupational Safety and Health......Page 264
National Labor Relations Act of 1935......Page 265
negligent retention......Page 266
negotiation biases......Page 267
negotiation tactics......Page 268
nepotism policies......Page 269
nonunion employee grievance procedures......Page 270
nonunion firms......Page 272
norms......Page 274
Norris-LaGuardia Anti-Injunction Act of 1932......Page 275
occupational choice......Page 277
Occupational Safety and Health Act of 1970......Page 278
on-the-job training......Page 280
organization development and change......Page 281
organizational culture and selection......Page 282
outplacement......Page 283
part-time employment......Page 286
pattern or practice cases......Page 287
pay for knowledge, skills, and competencies......Page 288
pay for performance......Page 289
pay for performance plans......Page 290
pay secrecy......Page 291
peer ratings......Page 292
performance appraisal......Page 293
performance coaching......Page 294
performance diaries......Page 296
performance management......Page 297
performance standards......Page 298
person job fit......Page 299
personality tests......Page 300
physical ability testing......Page 302
picketing......Page 303
point job evaluation method......Page 304
political action committees and labor unions......Page 305
polygraph testing......Page 306
Portal to Portal Act of 1947......Page 307
Position Analysis Questionnaire......Page 308
predictive validity......Page 309
preparation for an international work assignment......Page 310
Principles for the Use of Personnel Selection Procedures......Page 312
Privacy Act of 1974......Page 313
privacy in organizations......Page 314
productivity......Page 315
profile-matching selection procedures......Page 316
progressive discipline......Page 317
psychological test......Page 318
psychomotor abilities......Page 319
punitive damages......Page 320
quality circles......Page 321
quality of work life......Page 322
Railway Labor Act of 1926......Page 323
rate ranges......Page 324
rater training......Page 325
rating accuracy......Page 326
rating bias......Page 327
rating errors......Page 328
realistic job previews......Page 329
recruiting......Page 330
redeployment......Page 332
reinforcement......Page 333
relevant labor market......Page 334
reliability......Page 335
repetitive motion strain injury......Page 336
representation elections......Page 337
retraining......Page 338
reward systems......Page 339
rights arbitration......Page 340
role playing......Page 341
Russia......Page 342
safety: rights and responsibilities......Page 345
salesforce compensation......Page 348
savings or thrift plans......Page 349
SDy......Page 350
selection models......Page 351
selection utility models......Page 352
self-awareness training......Page 354
self-managing teams......Page 355
service quality......Page 357
sex-role stereotypes......Page 358
sexual harassment......Page 359
single-group validity......Page 360
situational tests......Page 361
smoke-free work environment......Page 362
social influence in the performance evaluation process......Page 363
social security benefits......Page 366
Society for Industrial and Organizational Psychology......Page 367
staffing......Page 368
statistical process control......Page 369
strategic alliances......Page 371
strategic human resource management......Page 373
strategic human resource planning......Page 374
strategic human resource planning processes......Page 375
strategic industrial relations......Page 378
strategic issues in diversity......Page 379
strategic management......Page 381
strategic negotiations......Page 383
strategic outsourcing......Page 384
strategic role of human resources......Page 385
strategic staffing......Page 386
strategy......Page 387
stress management programs......Page 388
succession planning......Page 389
surveillance......Page 391
synthetic validity......Page 392
task inventory approach to job analysis......Page 393
Tax Reform Act of 1986......Page 394
Teamsters v. United States, 431 US 324 (1977)......Page 395
test fairness......Page 396
time and motion study......Page 398
total quality management......Page 399
training......Page 402
training evaluation......Page 409
training utility......Page 410
trait......Page 411
trends in unionism......Page 412
two-tiered pay structures......Page 413
union avoidance......Page 414
union commitment......Page 416
union management cooperation......Page 417
union organizing......Page 419
union shop......Page 420
union voice......Page 421
unionism effects......Page 422
unionization determinants......Page 423
United Kingdom......Page 425
utilization analysis......Page 428
validity......Page 430
validity generalization......Page 431
variable compensation......Page 432
Vietnam-Era Veterans’ Readjustment Assistance Act of 1972......Page 433
virtual organization......Page 434
vocational interest inventories......Page 435
wage and salary surveys......Page 438
Watson v. Fort Worth Bank and Trust, 487 US 977 (1988)......Page 439
whistleblowing......Page 440
women’s career issues......Page 441
work constraints......Page 442
work family conflict......Page 443
work nonwork role issues......Page 444
work samples......Page 445
work values......Page 446
Worker Adjustment and Retraining Notification Act of 1988......Page 447
workers’ compensation law......Page 449
workforce flexibility......Page 450
workplace security......Page 454
workplace violence......Page 455
WorldatWork......Page 456
yield ratio......Page 457
Index......Page 458